NHS Pharmacy First Service
The NHS Pharmacy First service launched on the 31st January 2024. It enables patients or their representatives to consult directly with their community pharmacist for advice and “prescription only” treatment for certain common health conditions without the need for a doctor’s appointment. You can contact the pharmacy directly on 01543 432 434 to ask for a secure video consultation using their smartphone with our pharmacist. An appointment will then be arranged as soon as practically possible
This service is available for anyone registered with a GP surgery in England, not just those having their prescriptions managed by our pharmacy. In the course of the consultation the service user’s GP record may be accessed by the pharmacist in order to perform a safe and effective consultation.
The outcome of the consultation will either be the provision of advice or referral to another healthcare professional, or advice and the supply of an appropriate treatment. This will be delivered as soon as practically possible.
Conditions covered by the service
- Sinusitis- swelling of the sinuses, usually caused by an infection Learn More
- Sore Throat- Learn More
- Infected insect bite- Learn More
- Impetigo- a common and highly contagious skin infection that causes sores and blisters Learn More
- Shingles- Learn More
- Uncomplicated urinary tract infections (bladder infection in women aged 16-64)- Learn More
Free Service
The service is free of charge. Patients who pay for their prescriptions will ( under the same principle) have to pay the NHS charge for any medication supplied.
Patients are advised that the following information sharing that will take place:
- The sharing of information about the service with NHS England as part of the service monitoring and evaluation; and
- The sharing of information about the service with the NHSBSA and NHS England for the purpose of contract management and as part of post-payment verification (PPV).