Uncomplicated UTIs - Remote consultation and treatment service

Remote consultations and Treatment service for UTI infections in non-pregnant women aged between 16-64 years old

Pharmacy First Uncomplicated UTI Service

Uncomplicated Urinary Tract Infections (UTIs) advice and NHS-funded* Treatment

As an online pharmacy providing NHS services, Prescription Care Services, offers remote consultations and treatment service for uncomplicated Urinary Tract Infections (UTIs) throught the pharmacy first service to eligible patients.
Non-pregnant women 16 to 64 years of age with symptoms of uncomplicated urinary tract infection (UTI) are eligible for free remote consultation and if clinically appropriate, a treatment through the Pharmacy First Service without the need for seeing your GP. Book your appointment online.
*The pharmacist will check your suitability and eligibility for the Free NHS Pharmacy First Service during the call. In some cases, an antibiotic may not be required for your symptoms. Also, if the pharmacist finds that your symptoms suggest a more serious infection or another condition, they may refer you to your GP or another service for further assessment and treatment.

What is Urinary Tract Infection?

Bacterial infections of the urinary tract are referred to as Urinary Tract Infections (UTIs). These include bladder (cystitis), Kidneys or the urethra (urethritis). UTIs can be treated with antibiotics, this decision is made by a healthcare professional following an assessment of the symptoms.

What are the signs and symptoms of UTI?

Urinary Tract Infections (UTIs) can have a range of signs and symptoms, these include:
Your pee may also look dark and smell. If you don’t have any other symptoms, this can also happen if you are not drinking enough fluids.

Which treatment options are provided for uncomplicated UTIs through the Pharmacy First Service?

Your symptoms will be assessed by one of the pharmacists during a consultation. You may be offered a treatment through the Pharmacy First Service if it is clinically appropriate and you are eligible under this service. The treatment options include:
Antibiotics tablets/capsules – For the treatment of Urinary Tract Infection (UTI)
If the pharmacist is unable to offer treatment through this service, they will recommend an alternative or sign-post you to another service.
*If you are issued a prescription medicine, you will pay the standard NHS prescription charge unless you’re eligible for free prescriptions.

Want to learn more about UTI infections? Visit the NHS webpage for up-to-date advice and information on UTIs.

NHS Pharmacy First Service in England

The Pharmacy First Service is an NHS service designed to offer free advice and treatments to eligible patients for seven common conditions. As an NHS online pharmacy, we can offer remote consultations for the following additional five conditions.